- Adobe Call Home Service
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- Adobe Call Home Services
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Adobe Spark allows you to design unique business cards that best represent your business. The customization options available give you the power to create business cards that set you apart from the competition. You can be as creative as you like. Or you can use one of the ready-made templates to accelerate the design process. For example, for Adobe Captivate the currently supported versions are Captivate 2019 and 2017. This would change as and when the newer versions are released. For all server products (that is, RoboHelp Server & FrameMaker Publishing Server), there are specific dates as to when support is provided. Get Adobe Sign up and running in minutes — right in the business systems, apps and workflows your organization uses every day. Protect and collect legally valid e-signatures — from Adobe, the leader in digital document security. Adobe's elearning community is the new hub for all industry leading elearning creators. Know the latest in elearning industry, get free trials and join webinars.
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You can easily view the cases you have started with Adobe Customer Care by signing in to your Adobe account. From here, you can upload files or add a message to an existing case and view a history of all cases.
- In the Support history page, view the cases listed under Support cases.
You can update an open case by adding files or messages. For example, you can upload a screenshot or respond to a request from support.
Follow these steps if you contacted Adobe and need to submit:
- Proof of purchase to return an order
- Proof of tax-exempt eligibility to place a tax-exempt order
Note: If you don't have an open case, contact us to open one.
- In the Support history page, under Support cases, select the case you want to modify.
- Do any of the following:
- To leave a message for support, type your message in the text box.
- To add a file, click Add Files and upload the desired files.
Note:You can upload files up to 10 MB. You cannot upload DLL or EXE files.
- To view your closed cases, click Closed.
- To view all cases, open and closed, click All.
Note:
You can only view closed cases. You cannot modify or reopen a closed case.
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Adobe Partner Connection Reseller Program and Retail Program
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Adobe offers two unique programs for reseller and retail partners in the US and Canada.
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RESELLER PROGRAM
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The Reseller Program is designed for resellers who focus primarily on software licensing sales to commercial, government, and education customers. Four levels of membership allow you to engage with Adobe at a level representing your organization’s resources, areas of specialty, and commitment to the Adobe relationship. Obligations and benefits increase at higher levels.
- Registered: Basic membership. Simple online enrollment provides access to the TLP program.
- Certified: Requires an additional application process for access to VIP, CLP, and Specializations.
- Gold: Adds revenue and other business commitments in exchange for access to the Deal Registration Incentive.
- Platinum: Requires the highest revenue and business commitments in exchange for the highest level of benefits.
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Program Materials
- Reseller Program and Retail Program Agreement (for review prior to enrollment)
RETAIL PROGRAM
The Retail Program is designed for partners who focus primarily on desktop product sales to consumers, small businesses, and individual end-user customers. The Retail Program defines three areas of specialization with benefits tailored to the following unique retail business models or vertical markets: traditional brick-and-mortal retail, online retail, and education sales through campus stores.
Program Materials